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Very disappointed in company-so called - limited return/reimbursement policy. I spent $184.00 on car mats for a Chevy Cruze, which is a very popular vehicle. They were not what my son wanted (was a Christmas present) so I wanted to return them and continue to shop at Chevy Mall for another set. They stated that the car mats were custom made and would only refund me $126.00. I can't understand... Read more

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I am very DISAPPOINTED with the ordering experience. We have bought our last two vehicles (Corvette Stingray & Silverado) from Chevy and I wanted to get my Fiance matching Stingray leather jacket. When I placed the order, I was initially given the incorrect ETA on a custom leather jacket that I ordered on 11/26/15. This was part of a Christmas gift and when I called Chevy customer assistance line... Read more

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I ordered a C7 jacket from Chevymall. After receiving it, I noticed the wrong print on the item. It has C6 letters with the C7 flag. Any corvette owner knows the difference and WILL not wear such a defective item. So I return the item, but as I'm being told they never received it. Could it be because they want to keep my money to help cover the cost of their defective inventory? I own a C7 and... Read more

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They on a regular basis ship ths wrong item. They will not ship the correct one until they receive the wrong one back. Poor business when it's their issue. I guess some people never ship the incorrect one back. Be cautious. Their shiping is very expensive in the world of most companies offer free shipping. It does give Chevy a bad name. Add comment

still waiting on the other half of my order the items that pimp out to other company's. There giving Chevy a bad name Add comment

Ordered 4 t-shirts all of them said on the web site they had my size Two days later they emailed me saying one of the Lshirts was remove from my order it was discontinud the shirt I wAnted the most 2 shirts shipped the last shirt they they don't know we're its at There a real small store the *** rep said so a lot of there items come from different stores ?????? I wish I would... Read more

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I bought a 3 yr old Chevy Traverse. They told me it had all the bells & whistles. Next day I realize it didn't even have a radio! 6 months later and a ton of calls & visits I finally got one. I have had nothing but trouble with this car & when I call I get NOWHERE with the dealership. 4 tires that should not be driven on and today air bags need to be serviced?? Not to mention how many... Read more

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In regards to my earlier complaint they fixed the issue, they replaced the damaged cap and also fully refunded, so I will re-order. They do not work during the weekends so if you email them on Friday do not expect to get a response until Monday or Tuesday. In my case I didn't hear from them until Wednesday because Monday was a holiday and I could not get through their phone lines which was very... Read more

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I placed an order on December 1st, 2014 for 3 items. I received 2 of the items. The 3rd item has yet to be received. I've gotten 3 emails stating it was the supplier in Texas' fault as they were their slowest shippers. They've never said "sorry" one time in the 6 weeks I've been waiting, but have blamed everyone but themselves and not offered anything at all for the wait time. I have... Read more

Was this review helpful? 1 2

Placed order on Friday 12/12/14. Had not heard anything about shipping so I sent email on 12/18. Email stated they check emails on Monday 12/15 so they still had a few days. Ok so I waited. Called them on12/22 and they said they would get back with me with status of order. Never heard anything so called on 12/23 and come to find out the order was never processed! Did not offer to overnight the... Read more

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